We'll dig in to get the overview of your project or idea to understand how we can best serve you. This will usually be with our client services team and one or two senior staff.
One of your first steps will be to create a list of project stakeholders to speak with. We conduct 1-on-1 interviews with your stakeholders to candidly learn more about you and your goals. We use all of the information we gather to help guide your workshop and other upcoming discovery activities.
We welcome and encourage participation from all types of people with interest in the success of your project. Our workshops are designed to move towards consensus, so we specialize in making sure people are heard.
We’ll take everything we’ve learned and create a strategy that will serve as the basis for design and development. Then, we’ll present this to you and your team to ensure that we are moving in the right direction.
During this phase, one of our dedicated designers will be working with you closely to match your vision to your goals. We’ll schedule a meeting to present your designs to you and, with the necessary tweaks and adjustments, the momentum builds...
Whether the final product is a CMS-driven website, or a mobile or web application, our developers will collaborate closely with our designers and strategists to ensure your vision is met. We'll communicate with you every step of the way.
We’ll get together for a few hours and show you how it works and answer any questions you might still have. Our clients have been known to take rigorous notes only to never use them—thanks to our expert developers and their ability to translate #technology to #human.
We have a veteran team that is especially equipped to handle all of the important details of your launch. Our launch process has been honed and battle tested over many years and hundreds of websites.
Whether you have a roadmap of future iterations mapped out or just want us on hand to monitor security and stability, we are committed to the long term success of your project and have a variety of ways we can support its needs over the long haul.
We'll dig in to get the overview of your project or idea to understand how we can best serve you. This will usually be with our client services team and one or two senior staff.
You’ll meet one of our strategists and one of our designers, who will work collaboratively throughout the process.
It’s important for us to hear this from members of your team individually and collectively. We also like hearing from different perspectives and often request interviews with external stakeholders who have interacted with your brand.
Exercises are designed to enhance our understanding of who you are and the impact you aspire to have, as well as to explore your visual preferences.
The outcome of our work should establish and/or reinforce your brand promise. We recognize that everyone is at a different stage in their process, and will work with your team in identifying the best approach, which may include:
Each of these approaches culminates into a guide for expressing your brand and/or visual identity.
This work becomes the foundation for many brand gesture opportunities, and we often extend the brand even further through:
Brand collateral. Business cards, letterhead, slide deck templates, notebooks, brochures, guidelines, and more.
Living your brand. Company culture and operations, physical office space, communication and relationship-building with stakeholders.
Digital presence. Website, social media, software, and apps.
We'll dig in to get the overview of your project or idea to understand how we can best serve you. This will usually be with our slient services team and one or two senior staff.
Our team that will help design and facilitate your workshop or retreat experience will reach out to schedule an in-person meeting, ideally in your space. This is an opportunity to get to know each other and talk through your goals for this event, whether it's to develop specific, tangible outcomes or identify opportunities for your team to connect.
Every situation requires unique research, but our methods include:
We welcome and encourage participation from everyone invested in the vision and goals of your project. Our workshops and retreats are designed to move towards consensus, so we specialize in making sure people are heard.
With a recap of our findings and recommendations, we'll provide custom advice for ways in which your team can achieve in the future.
We'll dig in to get an overview of challenges you're facing and discuss any ideas you may have about how our team can best serve you, perhaps in the realms of:
This will enable our team to draft a project proposal and outline a tailored process specific to your needs.
This initial discovery phase could include:
This team may vary depending on your particular project and could include a cross-discplinary team of researchers, strategists, designers and/or technologists.
We work to identify the best next steps or a set of recommendations for solving your team's challenges. These opportunities may be delivered in the form of: